The 3rd edition of the City of Lisbon Foundation's Intercultural Mediation and Dialogue Course brought together 19 participants from 4 countries. 

The third edition of the Mediation and Intercultural Dialogue Course took place in Lisbon between March 17 and 21, bringing together 19 participants from Italy, Denmark, Romania and Iceland. Representatives from five different organizations shared their experiences and good practices in the field of intercultural mediation.  

The main goal of the 28-hour course was to promote peer learning and the development of essential skills to the practice of mediation and intercultural dialogue. Through participatory dynamics, debates, role-plays and external visits, the trainees explored topics such as cultural identity, stereotypes, intercultural conflict, empathy and emotional management in mediation processes.  

One of the exercises carried out during the course focused on expressing emotions through non-verbal communication. Participants mimicked different moods using only their face, gaze or body posture, as instructed by the facilitator. This dynamic allowed us to reflect on the importance of emotional reading in assistance and mediation, especially when there is a language barrier. 

Migrantour visit highlights good local practices in welcoming and integrating migrants  

During the week, participants had the opportunity to get to know the reality of the city of Lisbon in terms of cultural diversity, namely with a guided tour promoted by the Renovar a Mouraria Association through the Migrantour project. This project offers unique tours of Lisbon led by immigrants who share their stories and cultures, revealing an authentic and diverse city. This experience promotes the encounter between cultures and values inclusion, reinforcing the practical component of the training.  

The week concluded with the delivery of certificates, marking the culmination of an intensive and enriching learning experience. 

Final evaluation of 4.6 out of 5 highlights the quality of the training  

The final evaluation revealed a high level of satisfaction on the part of the participants, with an average score of 4.6 out of 5. The testimonies collected highlighted the ability to motivate the participants, the interest of the content, and the quality and relevance of the teaching resources used.  

Are you interested in attending this course? The next edition has already been confirmed for June 23-27, 2025! See the full program here and join us!